Support
Help finding and understanding your options
Call us or send a message. Below is what to have ready, the kinds of questions we can help with, and where to go if you already have a provider.
What we can help with
Questions before you choose
Availability, what installation involves, what to ask about costs and contracts.
Inquiry follow-up
If you sent a form and have not heard back, call us and we will help.
Existing service issues
If you already have service from a provider, contact that provider directly for technical support, billing and account changes. We cannot access or change another company’s account.
Have these ready when you call
You do not need to know technical terms.
- Your ZIP code and, if you have it, your street address
- Whether this is for a home, business or temporary site
- What you do online and roughly how many people or devices use it
- Whether you own the property or have permission to install equipment
- Any current service and what is not working about it
We will never ask you for a password, a Social Security number or full card details just to answer a question about options.
Contact details
- Telephone: +1 (888) 846-9740
- Email: info@ordersatelliteinternet.shop
- Mail: Shamshad Maci LLC DBA Satellite Sync Services, 100 Ronkonkoma Ave F5, Lake Ronkonkoma, NY 11779
- Online: the contact form
Business hours are not published on this website. If we miss your call, please leave a message or send a form.
Let's find the right option for your location.
Tell us where you are and what you need. We will talk through the options and what to confirm before you commit to anything.